SUPER VAPE STORE - PAYMENT GUIDE

SVS FAM
We sincerely apologise that PayPal is not currently available, unfortunately this was unforeseen and beyond our control. PayPal is now actively banning Vape Stores in the UK & Australia from using their services.  We are working hard on getting other payments options set up. We are unable to accept payments for the international site within Australia.
  • Until we have an alternative solution our current payment methods we can accept are..
NZ BANK DEPOSIT - International Manual Bank Transfer
When selecting this method, we'll provide you with our bank deposit details in the check out. Once your order is confirmed, you will need to manually transfer the funds to our bank.
We are regularly checking all payments, once we receive yours we'll mark the order as paid and ship the order. You will receive a tracking email once we've sent it.

*Payments are not automatic and must be manually transferred once you have placed your order. Please ensure all details are correct when processing your bank transfer as SVS is not liable for incorrect payments*
Please use your preferred method for sending international payments, an alternative method for sending international funds is through TransferWise https://transferwise.com/au
Please see the step by step guide if using this option:
 

SENDING INTERNATIONAL PAYMENTS VIA TRANSFERWISE

  • Once you have placed your order through supervapestore.com – Please select Bank Deposit in the payment section of the cart.
  • After you have entered your SHIPPING details, you will be directed to an Order Confirmation, this will show your order number (SVS********) as well as the total amount in NZD of your order including shipping.
  • Please take note of this order number, so you can use as it as a reference for your payment. This page also contains the business/banking details for Super Vape Store Limited, which you can also find below.
  • Now it’s time to download the TransferWise App for phone transfers or for desktop please click the above link.
  • Go to the app store/play store and download and install TransferWise.Open the app and create an account. Please check your emails to confirm your account. From the Home screen, select ‘Send Money’.
  • You will then see a transfer currency converter screen pop up with 2 windows. In the top box ‘You Send’ select AUD and bottom in the bottom box ‘Recipient Gets’ NZD, this means it will transfer the AUD amount to NZD.
  • Now in the “recipient gets” NZD (New Zealand Dollar) box please enter the amount from your order confirmation. It will automatically convert the AUD amount.
  • Click Continue.
  • WHO ARE YOU SENDING TO? Please select “A Business/Charity”.
The details you enter are as follows:


Email: support@supervapestore.com.au
Business Name: Super Vape Store Limited
Country: New Zealand
Address: ALLIOTT NZ LTD, Level 2, 142 Broadway, Newmarket
City: Auckland
Postcode: 1023
ACCOUNT NUMBER: 06-0323-0681680-00

  • Press Confirm & Provide Provide Your Proof of ID & Details
  • Please carefully review the details you have entered are correct as SVS is not responsible for incorrect payment details being sent.
  • The next screen will allow you to select Credit Card or Debit Card as the payment type. Please enter your details to process the payment. The funds will be charged to this account.
  • In the review please add the reference details below:

Reference: Enter Your SVS****** Order Number (Please note orders that do not have the order number attached will take longer to process)

  • Once this is done, the team will match payment to order number and we will work on getting your shipment out to you ASAP!


TransferWise will automatically save Super Vape Store Limited as a recipient, so next time, the process will be even quicker and easier.

 

COINBASE - Bitcoin, Ethereum, Litecoin, Bitcoin Cash
Available for digital cryptocurrency payments. For those new to coinbase, please do your research before signing up and learn more about it via this link https://www.coinbase.com/

 

Please contact Customer Support with any questions, once again thank you for all of your understanding during this time!! 

Phone: 1300 432 447
Email: support@supervapestore.com.au